Privacy Notice
Last Updated: 15th December 2025
Welcome to Hugh McNeill Trading As “Made With These Hands.”
We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Notice explains how we collect, use, and safeguard your personal information when you visit our website https://madewiththesehands.com/ (the “Site”) and purchase our items.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: When you make a purchase or create an account on our Site, we may collect your name, email address, shipping address, phone number, and payment information.
- Usage Data: We automatically collect information about how you interact with our Site, including your IP address, browser type, pages visited, and other usage data through cookies and similar technologies.
- Communication Data: If you contact us, we may collect records of your correspondence, including your email address and any other personal information you provide.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders, including shipping and handling.
- Communicate with you regarding your orders, account, or any inquiries you make.
- Improve our Site, products, and services based on your feedback and usage data.
- Send you promotional offers, newsletters, and updates if you have opted to receive them.
- Comply with legal obligations and protect our legal rights.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies that help us with payment processing, shipping, website hosting, email communication, and analytics. These service providers are only authorized to use your information as necessary to provide these services to us.
- Legal Compliance: If required by law, we may disclose your information to comply with a legal obligation, protect our rights, or prevent fraud or illegal activity.
4. Data Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Rights
You have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You can opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions provided in the communication.
To exercise any of these rights, please contact us at hughmnglass@gmail.com
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences, improve site functionality, and analyse usage data. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Site.
7. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or legal obligations. We will post any changes on this page, and the “Last Updated” date will indicate when the notice was last revised. We encourage you to review this Privacy Notice periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:
Hugh McNeill T/A Made With These Hands
hughmnglass@gmail.com
07396904262
22 Howes Lane Coventry CV3 6PJ
Thank you for trusting Made With These Hands with your personal information. Your privacy is important to us, and we are committed to protecting it.